Last Updated: August 4, 2025
These Terms and Conditions of Sale ("Terms") govern the sale of products and services by OMB Evo Marketing ("we," "our," or "us") through our Oh My Box (OMB) retail concept, including our kiosk location, flag ship stores and OMB eShop. By placing an order with us, you agree to be bound by these Terms, in addition to our Privacy Policy, Refund and Returns Policy, Shipping Policy, and Legal Notice. These Terms are established in accordance with the Contracts Act 1950 [1], Consumer Protection Act 1999 [2], and Electronic Commerce Act 2006 [3] of Malaysia.
1. Agreement to Terms
By placing an order with OMB Evo Marketing, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not place an order with us.
2. Product Information and Availability
2.1 Product Descriptions
We strive to ensure that all product descriptions, images, and prices displayed on our website and at our kiosks are accurate and up-to-date. However, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
2.2 Availability
All products and services are subject to availability. We do not guarantee that any item displayed will be in stock at the time of your purchase. In the event that an item you ordered is unavailable, we will notify you and offer a suitable alternative or a full refund.
2.3 Authenticity and Condition of Collectibles
For collectible items, we endeavor to provide accurate information regarding their authenticity and condition. Items sold through our Rent-A-Box service are provided by third-party collectors, and while we facilitate the sale, the ultimate responsibility for the authenticity and condition of such items lies with the individual box owner. We encourage buyers to inspect items thoroughly before purchase. For high-value items, we may provide additional authentication services or documentation.
2.4 Disclaimer
This concept and strategy are strictly protected as part of our unique and innovative business model - Designed by Collectors, for Collectors. All products offered are 100% Original and Authentic, fully compliant with Halal principles and free from any elements resembling gambling or unethical surprise mechanics. This framework safeguards the integrity of our competitive advantages while adhering to the guidelines established by principal stores, brands, IP Designers and regulatory standards
3. Pricing and Payment
3.1 Pricing
All prices are quoted in Malaysian Ringgit (RM) and are inclusive of any applicable taxes, unless otherwise stated. Prices are subject to change without prior notice. The price charged for a product or service will be the price in effect at the time your order is placed.
3.2 Payment Methods
We accept various payment methods as outlined in our Payment Methods policy, including mobile wallets, credit/debit cards, online banking (FPX), cash (kiosk and flagships stores), and bank transfers. All payments must be successfully processed before an order is confirmed and dispatched.
3.3 Payment Security
We utilize secure payment gateways and adhere to industry best practices to protect your payment information. Your financial details are encrypted and not stored on our servers. For more details, please refer to our Payment Methods policy.
4. Order Placement and Acceptance
4.1 Order Placement
Orders can be placed through our kiosk / Flagship stores or upcoming OMB eShop. By placing an order, you make an offer to purchase the products or services in your order.
4.2 Order Acceptance
Your order is considered accepted when we send you an order confirmation email or provide you with a physical receipt at our kiosk. We reserve the right to refuse or cancel any order for any reason, including but not limited to:
- Product unavailability
- Errors in pricing or product description
- Suspicion of fraudulent activity
- Violation of these Terms
5. Shipping and Delivery
5.1 Shipping Policy
All shipping and delivery terms are governed by our Shipping Policy. Please refer to that policy for detailed information on shipping methods, rates, delivery times, and procedures.
5.2 Risk of Loss
Risk of loss and title for items purchased from Oh My Box pass to you upon our delivery to the carrier. We are not responsible for any loss or damage to products after they have been dispatched from our premises or the kiosk.
6. Returns, Refunds, and Exchanges
All returns, refunds, and exchanges are subject to our Refund and Returns Policy. Please review this policy for detailed information on eligibility, procedures, and conditions.
7. Collectors Showcase aka Rent-A-Box Services (Specific Terms)
7.1 Rental Agreement
For individuals utilizing our Rent-A-Box service, a separate rental agreement will be executed, outlining specific terms related to rental period, fees, commission structure, display guidelines, and responsibilities of the box owner. These Terms and Conditions of Sale apply to the purchase of items from rented boxes, but the rental relationship itself is governed by the separate agreement.
7.2 Sales from Rented Boxes
When you purchase an item from a rented box, you are purchasing from the individual box owner, with Oh My Box a rented box acting as a facilitator and payment processor. While we ensure a secure transaction environment, any specific queries or disputes regarding the item's condition or authenticity should first be directed to the box owner, with our assistance as needed.
8. Intellectual Property
All intellectual property rights related to our products, services, website, and branding (including trademarks, logos, and copyrights) Oh My Box are owned by OMB EVO Marketing or its licensors. You may not use any of our intellectual property without our prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law, OMB Evo Marketing shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the services; (b) any conduct or content of any third party on the services; (c) any content obtained from the services; and (d) unauthorized access, use, or alteration of your transmissions or content.
10. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of Malaysia. Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be settled by arbitration in accordance with the Asian International Arbitration Centre (AIAC) Arbitration Rules. The seat of arbitration shall be Kuala Lumpur, Malaysia. The language of the arbitration shall be English.
11. Amendments to Terms
We reserve the right to amend these Terms at any time by posting the revised Terms on our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically for updates.
12. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
13. Contact Information
For any questions regarding these Terms and Conditions of Sale, please contact us at:
marketing.promotion@evodencr.com
+6017-8946888